IT Disposal Process


Upon initial contact with Sustenta, we will request an asset inventory detailing approximate specification and quantities of equipment to be disposed. From the asset inventory, we will advise of any residual value in the equipment... (read more)


Equipment can be collected loose, caged or palletized, this will be confirmed when the collection is booked to ensure suitable vehicles and number of collection staff arrive at the collection point. Our modern fleet of vehicles... (read more)

Data security

All equipment containing hard drives, solid state memory and other data bearing devices are subjected to complete data destruction. Secure data destruction is carried out through data wiping using the highest InfoSec level 5 - CESG approved... (read more)

Recycling Process

Our Recycling process follows (BATRRT) Best Available Treatment Recovery and Recycling Techniques and treatment of Waste Electrical and Electronic Equipment (WEEE). When returned to our secure processing centre, all equipment is... (read more)

WEEE Documentation and Asset Report

On the day of collection a Duty of Care Transfer Note and Hazardous Waste Consignment Note is provided, which have to be signed by both the customer and a Sustenta representative. All liabilities are passed to Sustenta at this point... (read more)

Service Summary

Whilst we are able to offer a flexible Service Level Agreement if requested, our standard service is comprehensive and can be summarised as follows: Onsite audit (for corporate customers), Revenue return (dependent on residual value)... (read more)

On-site Data Destruction

To maximise your data security, we can provide data destruction service at your premises. This process is fully CESG approved and is carried out to HM Government standards with full auditing for peace of mind that you data is in safe hands ... (read more)

Donations to charity

We can make arrangements for your redundant IT equipment to be re-used within charities and good causes, and work with you to find the most appropriate charity that will gain the maximum benefit from your equipment.... (read more)